Retail

RETAIL

The sales industry includes all stores (ready-to-wear, DIY, food, etc.) likely to offer a Wi-Fi connection to their customers. Discover, in a non-exhaustive way, how the ADIPSYS solutions answer the specific needs of the stores, its benefits as well as examples of applications.

YOUR NEEDS

  • Stand out from your competitors in the sales sector by modernizing its brand image
  • Develop a better in-store customer experience
  • Have a qualitative and quantitative knowledge of the customer journey in store in order to analyze and predict it
  • Deploy highly targeted communication campaigns to influence the consumer’s journey in-store
  • Attract new shoppers and reward loyal customers
  • Probe your customers about their experience in store
  • Ensure legal compliance: Hadopi law, anti-terrorist decree, GDPR law
  • Being able to respond to judicial authorities by providing legal logs thanks to our Logview option.
  • With DNS Protect, protect your buyers from inappropriate contents that could tarnish the image and reputation of your store

YOUR BENEFITS

  • Get analytics about your physical shop like the one your get about your online shop
  • Improve the financial viability of your shop
  • Optimize the distribution of your your sales force in your shop based on visitor flow
  • Increase the time spent on your shop and increase the attractiveness of the brand
  • Thanks to Hotspot Manager, have at your disposal an exploitable database for the implementation of a drive-to-store strategy based on “moment marketing” (send the right offers at the right time in the right place to the right customers)
  • Acquisition of a better customer knowledge allowing you to deploy offers customized to their needs
  • Increase your customer engagement and conversion rate with a highly targeted communication
Motion design image: a man is connected to the Wi-Fi of a shop while shopping

Applications

  • Identify your loyal customers with the recognition of their to Wi-Fi networks and reward them with promotional coupons
  • The customer orders  unavailable product online, and obtains detailed information about a product in store by scanning a QR code
  • Customers downloads the brand’s application to enrich their shopping experience
  • Stream a video thanks to Studio before and/or after the login portal to promote the new collection
  • Send a promotional email to your customers relating to their points of interest
  • In store, send a promotional SMS on a product to attract the customer to a specific aera of the store.
  • After visiting the shop, send a promotional emailing on products related to those bought by the customer (up-selling, cross-selling)
  • Reduce waiting times at the checkout by analyzing the number and duration of connections in the queue

Did you know ?

We give you the opportunity to test Hotspot Manager for free for several weeks so that you can see all the benefits. To do this, simply click on Free trial